Hey Philip,

Gimme your address I can try going this weekend or ask someone to see what the problem can be.

Although since I never used Youtelecom I don't know personally what could be the issue. However pppoe on Linux is pretty much standard.

Thanks & Regards, Mitul Limbani, Founder & CEO, Enterux Solutions Pvt. Ltd., The Enterprise Linux Company (r), http://www.enterux.com http://www.entVoice.com

On 18-Nov-2009, at 5:30, Philip Tellis philip.tellis@gmail.com wrote:

2009/11/15 Philip Tellis philip.tellis@gmail.com:

...

Hi guys,

I had set up my dad's laptop running Ubuntu to connect to Youtelecom broadband using pppoe. Everything has been running fine for many years and suddenly on Saturday it stopped working. It connects to the net and immediately disconnects. The Youtelecom support guys are unable to help as none of them know anything about linux and I'm on the other side of the world so unless he can actually connect to the Internet, there's nothing much I can do to debug the issue.

I wanted to know if anyone else is on youtelecom and has seen this problem in the last few days. Any suggestions will help.

Bumping this up since I haven't received any replies. Has anyone seen this problem before or alternately if anyone is based in Bandra West, can you help my dad out?

Thanks,

Philip

http://mm.glug-bom.org/mailman/listinfo/linuxers

2009/11/17 Arun Khan knura@yahoo.com:

On Wednesday 18 Nov 2009, Philip Tellis wrote:

...

2009/11/15 Philip Tellis philip.tellis@gmail.com:

...

Hi guys,

I had set up my dad's laptop running Ubuntu to connect to Youtelecom broadband using pppoe.  Everything has been running fine for many years and suddenly on Saturday it stopped working.  It connects to the net and immediately disconnects.  The Youtelecom support guys are unable to help as none of them know anything about linux and I'm on the other side of the world so unless he can actually connect to the Internet, there's nothing much I can do to debug the issue.

It is possible that the userid/password for your Dad's setup may have been changed on the YouTelecom side or your Dad's system may be b0rked.

Well, it connects to the net, and I even see him come online in Skype, but then it disconnects immediately after that, so the userid & password are correct.

Someone is going over to check out his system so he should be fine.

Thanks everyone.

Philip