Anna posts:
products because they find it useful
They buy it because at times they are forced with the threat of a lawsuit or prison sentence, after they have used a "copied" version of this MNC software and after they got "discovered". They do not want to change because they are forced to buy this stuff, now; they cannot change because they have paid money for something they never wanted. ;-)
if MS product is not solving their problem, I don't think anybody is going to buy
There was this instance of M$ Power Point hiding/obfuscating serious problems in the NASA Space Shuttle foam-tile mishap! Instead of solving and fixing serious problems, these M$ products have added up issues and created mishaps of the worst kind. :(
By giving false comforts, these products are lulling users to a slumber of a lock-in. The worst danger is that people no longer share and collaborate to help each other. These products build real walls within the community of computer users'.