Hi Tarun and others,
Due to lack of time i didnt go through all the mails on this topic. Quick scan gives me the feeling that it is being dragged unnecessarily.
1. Tarun, you are right that we need to make free software easier for general user. We are doing good work for that. I dont see any one has any objection in furthering it.
2. We the users of free software should also take the responsibility of helping people like Mr Rammanohar, where ever we can. It is not a good idea from our part to say 'RTFM'. Lets try to help others, dont forget that we are working for the freedom of sharing knowledge.
3. At the same time, we dont care abt people saying "i will use/support free software when it is technically better choice". That show their lack of commitment to the issue of freedom we raise, ignore them. I can understand a person who is using non free software because there is no alternative, while accepting that he is not doing the right thing and trying to bring a change to his situation.
regards, arun.