On Fri, 12 Dec 2003, Rishi Gangoly wrote:

Hi

Would this software be considered "non-free"?

http://cerberusweb.com/license.php

I think so on some termination part and on the limitation on a specific part of the software (GUI). You should ask vendor to use at least a free software license or at best a free license compatible with the GNU FPL.

I use this application in our office as a helpdesk / bugtracker in our office. Does anyone know of a 'free' equivalent? I don't mind paying for it, as long as it is free as in freedom.

RT is an excellent tools for helpdesk and bugtracking. We are using it. The software is released under the GNU GPL.

http://www.bestpractical.com/rt/

Hope this helps,

adulau