The Value of Free Software Evolution's usefulness has long been hampered by the lack of a single feature. Because it is free software, one organization knew the feature could be added, either by themselves, or by paying someone to do it for them. Find out what they did, why and how they did it, and how you can get the patch for yourself.
http://lxer.com/module/newswire/view/64720/index.html
Regards Praveen
PS: Most people think the freedom to change the software is not useful to them if they don't know programming, this is an excellent example why Free Software is better than proprietary software.
see Shreyas' post about it http://blogs.gnome.org/view/shres/2006/07/12/0