On Thursday 28 May 2009, Arun Khan wrote:
When I have a choice, I stay away from any service that has any reliance connection; even when the alternative costs more. Eventually, the reliance service ends up costing more - poor service, banging your head against the wall when you have explained it for the nth time to their call center reps. Has anybody got any refund from them for services not fulfilled?
Not advocating Reliance in any way, but I purchased a Rs 2500 phone with a Reliance pre-paid connection over 3 years years ago, which I've been using with the data cable for 'net connectivity when on the move. Paid Rs 1000 once for a lifetime connection, and haven't had any issues with the device or with the service so far. OK, they de-provisioned the data service once because my balance was low, but that too got fixed in a day.
BTW, the home city for the phone is Delhi and it's usually used outside the NCR.
Regards,
-- Raju