On 8/5/05, Anurag anurag@bsd.miki.eu.org wrote:
Sometime on Fri, Aug 05, 2005 at 04:29:28PM +0530, Ninad Bapat said:
Hi I am looking for a broadband connection in Chembur station area. My cable operator provides Hathway connection. But calling him and just enquiring about the same has been a pain. I dont know abt the connection
Anybody who can help?
[The best broadband offers available across India] http://www.thinkdigit.com/forum/viewtopic.php?t=14034
<snip>
Hi, I must elaborate on what I wrote earlier. (Sorry I was in a hurry then). No, I don't work for sify. ;) Sify, is a nasty ISP and people have really been frustrated with the connection. So have I. Google on "sify sucks". ;) But things seem to have changed now.
1) The connectivity: Once you login, you usually don't get disconnected, except at night. This happens about once a week on an average. Rest of the six days, I can download/upload all night without any problems. (this is just a rough estimate). As far as logging out is concerned, its bad. You can get messages like "session invalid" or something, so you wont really know whether you are disconnected or not. So if you are planning to go for an hourly connection, Sify is a big NO.
2) The Client: This is a piece of software, probably made by people who have learnt to "hello world" in some cow-shed computer institute. The linux client is the worst. It hardly gives any details, and most of the time it fails to login. So how do I live? I use the MacOS client. Its made in java, and is probably the best one of the lot. So if you can't run java in linux, say NO to sify. The windows client is pretty annoying, it forces you to install an antivirus, and you have to phone the support guys to get rid of the antivirus, if you don't want it.
3) The packages: Read the fine print before buying anything.
4) Customer Support: Really bad. They'll assume you use windows, and ask you to click on "Troubleshoot" which is not there in the linux client. So you'll have to manually ping the gateway and the sify server and tell them. They have a new phone number now, and you'll usually get thru the line in the 2nd or 3rd try, (as opposed to the 10th try, which was the case earlier)
So why do I use sify? Because I want unlimited downloads, and its the best thing I have in my area. So in conclusion I'd say that you could sify only if you need unlimited downloads, and you don't have any other ISP to satisfy your requirements. Sify is just and *option* you can choose from. Whether it is a good option or not, is relative to your other options. In the suburbs like Goregaon and Malad, I have found only two ISPs that give unlimited connections: Sify and Pacenet. However, there may be better services down south and in Chembur.
Hmm..this post is getting long. I should stop now :)
Packages: http://sifybroadband.com/master_pricelist.html Support: http://customercare.sify.com/ Ph:16003453330
-Akshay