On Tuesday 15 June 2010 11:53:16 jtd wrote:
I write down the question and answers for key items and keep it in record. More for my banking info ofcourse.
If they pose the question, the answer can be guessed, reducing the security to rubbish.
they pose the question - and then ask for both 'hint question' and 'hint answer'. The most reliable method for password change is a simple email followed by a confirmation on the web - why more sites do not follow this is totally beyond me. Even paypal has realised that most of these silly procedures just keep users out. Of course banks do not need to worry since most of us are too tired of all the procedures to change banks.