Well one person got it to work on Mac without getting a linux ID, though they insisted on getting a linuxuser ID. You will need to compile the program given here http://www.geocities.com/emailmandar/password.c. http://www.geocities.com/emailmandar/password.cIt will give you a ascii value of the password. Well she needs to give you her password. Run the password against this program, it will give you an ascii value that you will have to use as password with the linux dialer. That will show them that you are connected from windows though you're not. But, don't even tell tech support that you are using linux. Well to make things simpler I will give you what we did as far as I know He saw this blog where some info is given - http://mndar-info.blogspot.com/2005/11/finding-your-encrypted-pas_1132291062.... http://mndar-info.blogspot.com/2005/11/finding-your-encrypted-pas_113229106271911657.htmlThen he made me download and compile this program http://www.geocities.com/emailmandar/password.c. http://www.geocities.com/emailmandar/password.cgcc -o password password.c (I know you know gcc and stuff way better then me but I am just the steps I took) then we ran his password against it password acb It gave an ascii value that we used as the dialer password. I hope that I was clear enough and it helps you solve the problem.