On 6/20/06, Rony ronbillypop@yahoo.co.uk wrote:
files. After I installed linux in his system, surprisingly he practically stopped calling. The only 2 times I have had to go to his
That's quite interesting. I noticed a similar behaviour with my mother in case of her quite successful) migration to GNU/Linux. The main reason for that seems to be buttons and dialogs actually explaining what it wants them to do. Anything kicks "OK/Cancel"'s a$$ ;-)
She doesn't have to set up printers, install applications, etc. I do that for her; just like any other household where the computer literate child "administers" her box for her family to use as is. And computer literates with even a slightly open mind can easily learn GNU/Linux, Mac OSX, etc. In the corporate scenario, this administration is done by the support team.
Siddhesh