17 Mar
2006
17 Mar
'06
10:46 a.m.
On 17/03/06 15:08 +0530, Arun K. Khan wrote: <snip>
My personal experience, of writing to senior management (in India) giving suggestions to improve their service/product, is that they have been largely ignored. My conclusion is that they give a damn about customer opinion/service.
Try this letter: ---- I am cancelling your service because you are recommending Windows XP. Please refund my deposit.
Regards <name> ----
_That_ will work, and if they won't listen to that argument, you are just SOL.
Devdas Bhagat