14 Sep
2004
14 Sep
'04
10:51 p.m.
But not a neck to catch.
Hi Devdas,
Sorry for the delayed response... but how do you mean "A neck to catch"? Does anyone give a neck to catch? What do you suggest - RH ES? What neck does RH provide for you to catch? Can you provide some examples of your experience? Have you ever called RH for phone support? What was the problem you faced that needed a neck to catch and how well did they respond to your phone call?
I've never bought RH Enterprise products so I can't say if it was good or bad and thus am curious to know the level of 'support' one can get from RH.
Rishi