On Sat, 2006-07-01 at 19:10 +0530, Sameer Bagwe wrote:
I work in Pune and come home to Mumbai on weekends..I wanted to check my account daytime balance and I entered my telephone no. as the user id as usual and correct password and it says Invalid User ID .. My connection is ON all bills cleared then what the heck is wrong. Also the same username/password is used on the ADSL router (PPPOE) to authenticate to the server and only then you can surf.so I guess there is a problem on their webserver.
You are not alone. I am getting the same "Invalid User ID" message. I guess, MTNL has screwed up again.
One could understand such screw ups with Mom-n-Pop shops who are usually short staffed and things slip through the cracks.
However for MTNL, an incumbent TELCO, with world class equipment and presumably trained staff such screw ups @ regular intervals is unbelievable. Recall, in beginning of Oct/05 their pppoe authentication was non existent for almost 10 days i.e. any password was accepted. Finally, when it was restored the password was set to the "CA" string in their bill - indicating they did not have any backups to restore the passwords from. Scary :(
-- Arun Khan (knura at yahoo dot com) "First things first -- but not necessarily in that order" -- The Doctor, "Doctor Who"