On Wednesday 03 October 2007 11:25, Nagarjuna G. wrote:
another approach is to maintain a good wiki and send them the reference to that wiki and ask them to rant it whenever they need support. If the wiki contains most of the FAQs then they will also be benifitted. Instead of using their own language, they will begin to use our language.
a couple of yrs back i made the offer to send in a detailed writeup to hutch after a hugh rukus with them. As usual nothing happened.
In the case of reliance they use the totally borked M$ pptp to "secure" secure customers.
The less said about brain dead auth schemes via cyberoam the better.
Also most mobile providers are trying to milk custmers with "email", irc etc. and linux users can spoil the party by hosting their own services.