On Friday 13 May 2005 21:44, Dinesh Joshi wrote:
From: sherlock@vsnl.com
Just to clear your ignorance, and inattention to detail Dell's standard warranty does not cover anything other than manufacturing defects. They have a "CompleteCover" warranty for which you pay more. And this warranty is valid only in some countries of Asia.So if u damage your laptop in London you will have to get back to one of these asian countries to get your warranty.
But to keep the record straight the cost of the "CompleteCover" will determine wether it is useful to all. Imo a 15% hike in price would be justified.
rgds jtd
Ok, no offense dude
Worry not. Sticks and stones may break my bones but words dont hurt me. Me is very thick skinned ;-).
but all Dell machines come with a complete cover warranty (except the very high end ones where you get to decide what you want). So it's a "standard" Dell warranty for which you pay a bit more. You are right about the validity of the warranty in Asia. You can get it "upgraded" to an International level but for that you have to again pay more. As for me the current warranty is good enough.
Actually you will have to compare prices with a similar speced machine from whoever. You will be able to determine how much more you are paying for "CompleteCover". And by the way Dell is manufactured in China. In fact you will find it nearly impossible to get a piece of electronic equipment from any place other than China. Which means that they produce quality goods too. Most OEM factories produce stuff and sort them into a, b and c categories, a for the big brands (IBM, Sony, Matsuchita), b for their own brands (sold mostly in US, eur and gulf) and c for the importers from India and other third world countries. There is also a d category - junk - for consumables (batteries, pencils, inks, etc). We have a lot to learn about "cheap", which is mostly about efficiency and a little about cutting the right corners. You will find cheap laptop clones of IBM, Dell, Compaq etc. The price difference is a good 40 ~ 50% on the base models. If you buy the upgrades (harddisk, Wlan etc) from lamington road the difference grows by another 15%. Not to mention the fact that you are no more dependent on Dell / IBM. You are ofcourse taking a chance on the warranty. I am no fan of the Chinese - I continually pressured to readjust my bussiness to maintain margins and keep my customers happy. But that is life outside of Paradise.
rgds jtd