Hi, Anyway, the reason for this post is that I see many people using MTNL Triband connections. I was wondering if they could give me some heads up on the quality of Triband. I have heard that their upside is that they good speeds & uptime but their down side is pathetic customer care. Is that correct? On a 256K connection do you guys get constant 30-32KBps speeds or do they drop?

The quality of triband is good! The uptime is "virtually" 24 hours/7 days a week/ 365 days a year. I get speeds of 25 KB/sec - 30 KB/sec most of the times. For a few downloads, at times, it runs down to 16 KB/sec.

What say you guys? Any good / bad experiences? Tips? Please let me know.

I have heard of their customer service as "bad" and claims are made that they have absolutely "NO knowledge" about GNU/Linux! That is true!

But I have heard of bad experiences of triband users from the western suburbs of Mumbai (Khar, Santacruz; for example)

But I suppose, it shouldn't be difficult to configure the LAN card in GNU/Linux or leave it to DHCP! In my experience of customer service, I faced a problem once of not being able to open any website due to a faulty PVC connection, it was solved pretty systematcially over 1504. I was using Firefox to do the configurations, and to my suprise, the lady on the other side of the phone, knew what "Firefox" is! (wow!). This makes me think, for a while, they not dumb as one might think! Cm'on

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