On Friday 13 May 2005 13:17, Dinesh Joshi wrote:
From: sherlock@vsnl.com
Try getting a scratched LCD replaced from ANY vendor. Or a crashed disk / Mobo if the body is dented or cracked. The warranties cover ONLY manufacturing defects not intentional or accidental misuse or use beyond the rated capacity. Read the fine print in the warranty.
Umm...do I need to rewrite my post which I wrote for saswata's reply? Dell does cover scratched screens, crashed disks / mobo, dented, cracked body etc EXCEPT arson and theft.... And yes, I have read the fine print and NO its not just against manufacturing defects.
*oh the ignorance!*
Just to clear your ignorance, and inattention to detail Dell's standard warranty does not cover anything other than manufacturing defects. They have a "CompleteCover" warranty for which you pay more. And this warranty is valid only in some countries of Asia.So if u damage your laptop in London you will have to get back to one of these asian countries to get your warranty.
But to keep the record straight the cost of the "CompleteCover" will determine wether it is useful to all. Imo a 15% hike in price would be justified.
rgds jtd
From: sherlock@vsnl.com
Just to clear your ignorance, and inattention to detail Dell's standard warranty does not cover anything other than manufacturing defects. They have a "CompleteCover" warranty for which you pay more. And this warranty is valid only in some countries of Asia.So if u damage your laptop in London you will have to get back to one of these asian countries to get your warranty.
But to keep the record straight the cost of the "CompleteCover" will determine wether it is useful to all. Imo a 15% hike in price would be justified.
rgds jtd
Ok, no offense dude but all Dell machines come with a complete cover warranty (except the very high end ones where you get to decide what you want). So it's a "standard" Dell warranty for which you pay a bit more. You are right about the validity of the warranty in Asia. You can get it "upgraded" to an International level but for that you have to again pay more. As for me the current warranty is good enough.
Regards, Dinesh
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Dinesh Joshi -
sherlock＠vsnl.com