Hi all,
Since RH has withdrawn support for RH 9.0, I am now installing Fedora Core 2.
I want to know whether its reliable as RH site says not to use it in mission critical application. Also, the kernel version is not stable.
Thanks Ramachandra
Since RH has withdrawn support for RH 9.0, I am now installing Fedora Core 2.
Hello, Please note even Fedora is also unspported
Rgds Harsh
Please note even Fedora is also unspported
What does support mean anyway? Hasn't anyone heard of Debian? No one ever needed support and it's been doing great ever since it started.
The community ... i.e. GLUGs are equivalent to support... right? Google = support HOWTO docs and MAN pages = support
And if you really want to pay for support... there are host of vendors for the GNU/Linux platform that a just waiting to do so irrespective of which flavor you are using... and that's the least of the problems according to me...
On 13/09/04 05:04 +0530, Rishi wrote:
Please note even Fedora is also unspported
What does support mean anyway?
A number to call when something goes wrong. If you run hardware from companies like IBM/HP/Dell, you could find that they will not support you on hardware issues as well, if you are not running an approved OS. The same goes for closed source software like Oracle.
Hasn't anyone heard of Debian?
Good administrators aren't cheap. Much cheaper to pay an average administrator and have the good guy on hire from some other company.
No one ever needed support and it's been doing great ever since it started.
The community ... i.e. GLUGs are equivalent to support... right? Google = support HOWTO docs and MAN pages = support
But not a neck to catch.
And if you really want to pay for support... there are host of vendors for the GNU/Linux platform that a just waiting to do so irrespective of which flavor you are using... and that's the least of the problems according to me...
Ah no, most of them will support only their standardised platforms. They have scripts for that, staff trained for that and they will support those platforms.
Devdas Bhagat
But not a neck to catch.
Hi Devdas,
Sorry for the delayed response... but how do you mean "A neck to catch"? Does anyone give a neck to catch? What do you suggest - RH ES? What neck does RH provide for you to catch? Can you provide some examples of your experience? Have you ever called RH for phone support? What was the problem you faced that needed a neck to catch and how well did they respond to your phone call?
I've never bought RH Enterprise products so I can't say if it was good or bad and thus am curious to know the level of 'support' one can get from RH.
Rishi
On 15/09/04 04:21 +0530, Rishi wrote:
But not a neck to catch.
Hi Devdas,
Sorry for the delayed response... but how do you mean "A neck to catch"?
Someone you can shout at when things go wrong.
Does anyone give a neck to catch? What do you suggest - RH ES? What neck does RH provide for you to catch?
RH offers you a certain level of support in their contracts. They will respond to you within a certain period of time. You will not be flamed, called an idiot, or told to change distributions because something does not work.
If they do not provide you with the service, you can actually go and ask for compensation for breaking the contract.
Can you provide some examples of your experience? Have you ever called RH for phone support? What was the problem you faced that needed a neck to catch and how well did they respond to your phone call?
I've never bought RH Enterprise products so I can't say if it was good or bad and thus am curious to know the level of 'support' one can get from RH.
Me neither. The "community" support does not offer the advantages that management normally requires. Its good enough for you and and me, but if you are in a situation where you need an answer in two hours, asking on a mailing list is not necessarily the best way to go about it. Its free support, no guarantees that anyone will make things work for you.
Devdas Bhagat
They will respond to you within a certain period of time. You will not be flamed, called an idiot, or told to change distributions because something does not work.
ha ha.. that was superb. I was in splits. ;-)
If they do not provide you with the service, you can actually go and ask for compensation for breaking the contract.
WOW. you know anyone that did that and succeeded?
Its good enough for you and and me, but if you are in a situation where you need an answer in two hours, asking on a mailing list is not necessarily the best way to go about it.
Do you know anyone that's experienced support from RH and if they have been satisfied with the kind of response? I've always wondered if the support was good enough or of value to the customer.
I remember we required some dev support from RH and they kept ignoring my requests for buying their dev support pack although they had one in their price list / tarrif. After a lot of pestering I finally got the real answer.. The dude at RH said they weren't in a position to support guys like me / my company. :-)
Rishi
Ramachandra Putti wrote:
Hi all,
Since RH has withdrawn support for RH 9.0, I am now installing Fedora Core 2.
I want to know whether its reliable as RH site says not to use it in mission critical application. Also, the kernel version is not stable.
I am quiet sure RH would not like you to use FC in mission critical applications. Instead they would like you to buy RHEL 3, which I heard is priced at 8-10 lakhs :-)
First, in any case FC is not supported, so what difference does it make to stick to RH 9, unless you need to use Kernel 2.6.
Second, FC2 has some serious problems with duel booting systems (FC2 / WinXP). It is solvable, but takes a lot of trouble and quiet a few options to be checked before you hit the solution.
Regards Saswata
Red Hat Enterprise Linux comes in 3 versions.
WS - Work Station ES - Enterprise? Server AS - Advanced Server.
WS is not supported I think, at it costs minimum. We got the CDs free with our course. WS supports only a normal pc.
ES is for small and medium businesses and supports upto 2 CPUs and 8 Gb of main memory.
AS has the highest levels of support. It supports clustering which is now available as a seperate product.
The Nariman Point office will provide a more detailed information. Ph 22881326 / 22881327 Fax 22881318
Rony.
----- Original Message ----- From: "Saswata Banerjee & Associates" scrapo@saswatabanerjee.com
I am quiet sure RH would not like you to use FC in mission critical applications. Instead they would like you to buy RHEL 3, which I heard is priced at 8-10 lakhs :-)
On 10/09/04 15:40 +0530, Saswata Banerjee & Associates wrote:
Ramachandra Putti wrote:
Hi all,
Since RH has withdrawn support for RH 9.0, I am now installing Fedora Core 2.
I want to know whether its reliable as RH site says not to use it in mission critical application. Also, the kernel version is not stable.
I am quiet sure RH would not like you to use FC in mission critical applications. Instead they would like you to buy RHEL 3, which I heard is priced at 8-10 lakhs :-)
ES starts at about 30 K and goes up to ~ 200 K INR. Support costs for the next year are 40% the initial price currently, AFAIK.
Devdas Bhagat
On Fri, 10 Sep 2004 11:51:38 +0530, Ramachandra Putti ramachandrap@dpsl.net wrote:
Hi all,
Since RH has withdrawn support for RH 9.0, I am now installing Fedora Core 2.
I want to know whether its reliable as RH site says not to use it in mission critical application. Also, the kernel version is not stable.
Hi, If you want to use it for so mission critical applications use RHEL 3(its commercial)ofcource if its been going to be used for some corporate use you have to buy it.
Since RH has withdrawn support for RH 9.0, I am now installing Fedora Core 2.
Mission critical apps, FC2? As far as I can understand from your mail, you already have a app running on RH9 and it is mission critical. If you dont face any problems with it then why should you make modifications to it. Secondly if you need support (since you mentioned that RH is no longer supporting RH9) then with FC2 you definately wont be getting any support.
If you need a better distro and you are confused which one to go for, then I would recommend SuSE (for support related topics), or Debian/Slackware (for FLOSS reasons). Amish K. Munshi. Always Available, Everywhere.
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