Vivek Varghese Cherian wrote:
On Tue, Mar 31, 2009 at 8:14 AM, Pradeepto
> On Sun, Mar 29, 2009 at 9:54 AM, Pankaj Jangid <pankaj.jangid(a)gmail.com>
>>>> Reliance and Tata Indicom have now come out with USB modems that provide
>>>> broadband speeds theoretically upto 3.1 Mbps in major cities with
>>>> National low speed roaming in other areas. A client of mine told me that
>>>> his friend uses a Reliance one and clocked upto 1.5 Mbps on it.
>>> Do you have links to these plans? Thanks in advance.
>> I am thinking of subscribing to one of these plans:
>> The reliance guy had called up and asked if I would like to see a demo
>> before purchase. I was surprized to hear such words from a Reliance customer
>> care. The last time I had a reliance connection was 4 years back and their
>> customer care was pathetic that time.
> So I have this Tata Indicom Data card since 2006. Works great. Have
> used it at various places - from dusty Panvel to streets of Delhi to
> lanes of Kharagpur to beautiful campus of NIT Durgapur/Calicut. That
> is the end of happy story.
> I called up the Tata Indicom to enquire if there a upgrade path for
> old users/customers to somehow move to these super fast new USB
> devices and plans also known as "Photon". They said nopes, the only
> way is to chuck the old one ( no refunds of course ) and buy a new
> connection from scratch, thusly pay installation fees of INR 3500 for
> the new device or such. The dude told me to contact the Nodal Officer
> Sugna Shetty ( 022 65102309 ) if I wanted to complain about this.
You can not complain to the nodal officer where there is not deficiency
in service. Its the discretion of the vendor to decide if they want to
give you a buy back for your old hardware. you have purchased the
hardware (wireless modem) and you cant say take it back and give a new
one in its place. Its like calling up dell and saying that i bought a
lappy last year, now you have better models so exchange it.
FYI, Tata Indicom CDMA USB modem (the post Photon version) is totally
useless in sector 14 Vashi where I stay now.
Tata Indicom support staff (Vashi) tell me "Sector 14 mein
'feasibility' nahi hai saar".
From day one, Tata Indicom has been giving me huge packet losses in
Mankhurd ( 70% to 90%).
I feel cheated by Tata Indicom's wireless internet service and would
not recommend it to any user.
I have not checked tata, but Reliance website clearly shows which cities
and locations it will work on the new fast protocal (is it 3G ?) and
where it will work in the old cdma 1x mode. I think even tata is only
offering high speed in mumbai, not at navi mumbai. i suspect they will
upgrade the towers and equipment over time, though.