On Tuesday 31 March 2009 10:24:10 Dinesh A. Joshi wrote:
show me *one* hardware product which can be upgraded? When I upgraded from DSL to ADSL, they didnt take back my old modem - sob, boohoo.
I think what he meant that he wanted to upgrade to the newer service. Since he already had an account with them he assumed that he'll simply be able to purchase the newer hardware and pay the rental for the newer service.
the old service cost 2500 initially - of which I assume the major chunk is the cost of the modem. The new one costs 3500 - again major chunk would be modem cost. Anyway I have mailed customer care and asked them to consider things like transfer of sim card, phone number and deposit to the new scheme which would give some discount. (possibly a 1 or 2 hundred rupees). Let us see what they say.