On Friday 10 February 2006 20:43, Mrugesh Karnik wrote:
On Friday 10 February 2006 19:29, Rony Bill wrote:
2. If a member asks for a solution that requires
him/her to refer
to the manual, instead of saying "rtfm" or "Ever heard of google"
or "Don't you have access to google", he is simply given another
preset phrase " This problem can be solved by refering to the
manual and even searching google for it. If you still face
problems, then please post a report on what you did so far and at
what point are you facing problems".
I would also add some link to the documentation if I know it. Some
people want to read the documentation, but they're just not good at
finding it.
I had this incident in the #linux-india channel, where I asked for
the time of that Mark Shuttleworth's meet. Some fellow asked me to
Google for it, even when he knew the time. Moreover commenting that I
should learn to find stuff myself. I wonder.. why is it a problem to
answer such a simple query as that than to make me spend some time
Googling for a perfectly simple answer available at hand?
The two things are not comparable. But anyway that n00b deserved to be
flamed. It's not that people will ask a newbie to RTFM or Google for
queries which have straightforward answers _BUT_ people do ask the
newbie to show some attempt to solve his/her problem. I mean it doesn't
take a genius to just stick in - kppp configuration linux - keywords to
find thousands, if not millions of articles, on the subject!
Look at it this way. Say some person asks a question
to which you
know the answer. But you tell him to read the documentation instead.
The person should have read the documentation first, true, but when
he can find the answer much easily, why should he be made to go the
long way? In a way, doesn't this list act as a source of
documentation? I mean, answer the question if you can and also point
him to the documentation for future reference. If after that he still
Read my above reply. Remember, we can't keep on answering the same
question over and over and over. It's too annoying. A very good example
is - "How do I access my windows drives?". I think I have answered it a
million times already ( not here but IRC, Forums, in-person, personal
emails, phone calls!! )
This is not technical support I guess, but then again,
what's the
objective of the list? To tell people to RTFM all the time and end up
having flame wars? Does this list exist just to discuss the timing
and the location of the next LUG meet?
I dont care about what people say about this list. I dont see anybody
asking about QT, GTK API reference / help on this list. According to me
this list is a semi-technical one and it should stay the way it is. Any
attempt to break it into two will increase hassles for its members!
I dont even know why I keep responding to such threads! :) I have a lot
of coding to do ;)
Bye,
--
Dinesh A. Joshi